Support: Customer Support & Services Overview
Q1 Labs' Customer Support organization provides a flexible suite of services to help users obtain the maximum results from the high-value, cost-effective, QRadar family of network security management products.
Support packages have been designed to meet a variety of needs, and provide customers with the most effective support options for their organizations that address their specific requirements.
The Q1 Labs' Customer Support team consists of security and network experts and specialists who ensure that QRadar is effectively deployed in the customer's environment.
From initial assessment – which includes a thorough evaluation of the user's network – to system deployment and training, the Customer Support group at Q1 Labs offers all the services needed to ensure that the company's products are working at peak efficiency.
Q1 Labs offers the following customer support services: