Support: Customer Support and Services Overview
Q1 Labs Customer Support provides a flexible suite of services to help you get the best results from the QRadar platform. Support packages have been designed to meet a variety of needs and provide you with the most effective support for your organization.
Our Q1 Labs Service Portfolio will help you get your QRadar solution deployed and delivering actionable information quickly, while easily implementing remediation. Using our advanced service packages, we will fine-tune your system and adapt it to your organization's needs, giving you true network security management.
The Q1 Labs team consists of security and network specialists who ensure that QRadar is deployed effectively in your environment. From initial assessment -- which includes a thorough evaluation of the network -- to system deployment and training, Q1 Labs Customer Support provides the services needed to ensure that QRadar is working efficiently for your company.
Select from a variety of levels in our Service Portfolio to leverage QRadar's powerful capabilities.
- Technical Support: Premium and Standard service levels
- Professional Services
- Training
- Our popular Online Qmmunity site